Why I am partially refunded

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  ppcuk · Member · Aug 7, 2018 at 2:29 pm

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  I chose personal plan for my blog for £36 per annum.
  Then i further accepted the offer of FREE domain and privacy but soon realized i dont need them so i cancelled those services.
  I was refunded £21 but i don’t know why they were refunded and why remaining £15 have been stopped ?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 7, 2018 at 4:14 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  thesacredpath · Member · Aug 8, 2018 at 2:21 am

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  Hi there, the additional £15 was for the domain name registration. I have refunded that additional 15 for you.