why i am unable to purchase the plan

  • Unknown's avatar
    eliziabluebell · Member ·

    its again and again showing disabled purchase contact us to repurchase ..
    i want to purchase the plan help me soon.

  • supernovia · Staff ·

    Hi there, it looks like your purchase was flagged. Our forums staff can’t help with this, but can you open a payment inquiry with our Billing Support team? You should see a message on the screen with a link showing how to contact them, or you can reach out here:

    billingsupport@wordpress.com

    They’ll review your account and follow up with you there.

  • Unknown's avatar
    eliziabluebell · Member ·

    Whenever I enter my payment details and submit . The message prompts that the plan purchase is disabled currently contact us to re enable the purchase. Hence I’m unable to purchase the plan. Help me soon to purchase the plan.

  • staff-mckluskey · Staff ·

    Hi there!

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.
    Thank you for your patience.

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