Why I cannot Access blog? Page "Not Acceptable"

  • Unknown's avatar
    helengullett · Member ·

    I am a contributor to a WordPress blog but lately I have been having this problem:

    “An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.”

    I cannot login to the dashboard to write blog.
    I am using Safari, macOS Catalina v.10.15.7
    I even cannot get in using WordPress App on iPad Pro.

    Is anyone can help?

  • Unknown's avatar
    gbrlo · Member ·

    @helengullett

    Could you go ahead to share a link to the WordPress blog? Although I think you may be using the self hosted version of WordPress being WordPress.org

  • kokkieh · Staff ·

    Hi there,

    Please contact the site owner directly for help with this. Mod Security is a firewall that runs on the site’s server, so the site owner will need to reach out to their hosting provider for help figuring out what’s going on here.

    We don’t use that service on WordPress.com, so your site is not hosted with us, and we are not able to help with this.

    If it turns out this is an issue with the WordPress software instead, the site owner can ask the WordPress.org community for help at https://wordpress.org/support/forums/

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