why i can't find my post after import files from xanga?

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  rainy9413 · Member · Oct 30, 2015 at 2:41 am

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  I even tried to import twice time but it doesn’t work!!

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Oct 30, 2015 at 10:26 am

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  Did you extract the xml files from the Xanga zip file and import them? Here’s more info: https://en.support.wordpress.com/import/import-from-xanga/

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  rainy9413 · Member · Oct 30, 2015 at 11:54 am

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  yes i did. i have 24 xml files in total, some appears in wordpress, some missing files cannot shows in wordpress after import them…

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  micawbr · Member · Oct 31, 2015 at 1:55 am

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  I’ve tagged this for a staff member to assist.

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  chrisrudzki · Member · Nov 1, 2015 at 7:52 pm

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  @rainy9413:

  Can you email us the export file (zipped)? We’ll have a look!
  help (at) wordpress.com

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  rainy9413 · Member · Nov 2, 2015 at 3:00 am

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  @chrisrudzki , sure! what’s the email address i should send?

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  chrisrudzki · Member · Nov 2, 2015 at 4:46 pm

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  help (at) wordpress (dot) com

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  rainy9413 · Member · Nov 3, 2015 at 4:43 am

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  Just sent you with so many attachments… Please take a look and see i can save them or not… Big big thanks!!!!

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  chrisrudzki · Member · Nov 3, 2015 at 3:14 pm

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  It looks like you’re working with Praveen via email to sort this out. :)

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  rainy9413 · Member · Nov 6, 2015 at 4:04 am

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  it seems doesn’t help even I contact xanga’s staff, as their email account has no answer. Is there anyway I can save my files?

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  chrisrudzki · Member · Nov 6, 2015 at 4:35 pm

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  It appears that your export files may be corrupt. Can you please try importing the xml files again? Let’s see if additional posts happen to be imported successfully.

  We will avoid importing duplicates, so that shouldn’t be a concern here.

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  rainy9413 · Member · Nov 8, 2015 at 8:54 am

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  Hi Chirs,

  I’ve tried to import the xml files again and again… but doesn’t work.
  someone replied me said:
  I tested with this file that you have attached “5148645_4.xml ” and can see that it imported around 100 posts
  without any Post title. Now I believe that the export xml is corrupted hence this result. I would request you to
  contact the Xanga support as they should be able to fix the export xml so that it gets imported as expected in
  your WordPress.com site. Please also ask them to test the import once they confirm that the issue has been
  resolved.

  So after that I tried to contact xanga but no reply anymore… Actually i can pay to solve this problem if i can… i just don’t know the way…

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  chrisrudzki · Member · Nov 9, 2015 at 4:41 pm

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  Unfortunately, there’s not much we can do if the export files are corrupt. If there aren’t too many posts being excluded from the import, you could try opening the files and extracting the content.

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  rainy9413 · Member · Nov 10, 2015 at 3:01 am

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  there are really so many files… as your colleague’s replied: can see that it imported around 100 posts each file, and i’ve got around 10 files doesn’t import successfully…

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  chrisrudzki · Member · Nov 10, 2015 at 4:51 pm

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  Unfortunately I see other users having similar issues with Xanga.

  If you haven’t already, you might try exporting from Xanga again, to see if the files are still corrupt this time around.

  Otherwise my best advice at this point is to contact a developer, and see if they can assist in extracting useful information from the corrupt file.