why i cant see my admin panel and website?

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  mohdnoorharizal · Member · Oct 25, 2017 at 3:07 am

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  i want to convert http://pellet.com.my to http://pellet-mail.com.my. When i change the url at the Setting , the admin panel can’t be open and the Frontpage can’t display.

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  timethief · Member · Oct 25, 2017 at 3:14 am

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  Neither of those URLs are registered and valid. Type them in here to see what I mean https://www.whoishostingthis.com/

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  timethief · Member · Oct 25, 2017 at 3:16 am

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  pellet.com is hosted by Shopify
  Name Servers:
  dns1.name-services.com
  dns4.name-services.com
  dns5.name-services.com
  dns2.name-services.com
  dns3.name-services.com

  This is WordPress.COM support and those sites are not on our servers. You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.