Why import my wordpress xml file does not work?

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  myriamabgal · Member · Apr 2, 2015 at 12:21 pm

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  I launched my wordpress import (xml file) on back office tools there 72 hours and I still have not returned from wordpress, nor any changing on my site.

  The blog I need help with is: (visible only to logged in users)

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  myriamabgal · Member · Apr 2, 2015 at 4:50 pm

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  Does anyone on the staff could help me reset my import ?

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  timethief · Member · Apr 2, 2015 at 4:55 pm

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  Hi there,
  Sometimes the importer gets stuck and this thread has been tagged for Staff to reset it for you. Please subscribe to it so you are notified when they respond. Know that you will be waiting in line with everyone else and patience is required.

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  myriamabgal · Member · Apr 2, 2015 at 5:06 pm

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  Thank you for your answer.

  Do you know what I need to do to subscribe to reset ?

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  timethief · Member · Apr 2, 2015 at 5:07 pm

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  All you need to do is click the Subscribe to Topic link in the sidebar and wait patiently for Staff to respond here.

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  myriamabgal · Member · Apr 2, 2015 at 5:09 pm

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  Thank you very much.

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  timethief · Member · Apr 2, 2015 at 5:10 pm

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  You’re welcome.

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  jeremeylduvall · Member · Apr 3, 2015 at 7:45 pm

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  Hi @myriamabgal,

  I went ahead and reset your importer. Could you give the import another try?

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  myriamabgal · Member · Apr 4, 2015 at 9:22 am

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  Hi,

  Thank you, my WordPress import was successful this time.

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  jeremeylduvall · Member · Apr 4, 2015 at 3:30 pm

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  Wonderful! Glad that worked.