Why is it my site suddenly cannot be accessed?
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I don’t understand why my WordPress site cannot be accessed. It worked fine yesterday. I tried every prompt to ‘fix the issue now.’
MalCare and Jetpack’s debug softwares. Jetpack says there’s an unknown error.Looking at my WordPress account the site url it has is http. But my BlueHost account says I have the secure https version. The site that appears when typing in my domain capableism.blog is now something completely random.
What should I do?
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there:
Pulling up your domain WHOIS information, it appears your domain has been suspended.
When your domain is suspended, it means that the registry suspended your domain name because you failed to verify your email address or the contact details have been modified for the domain and still require verification. This applies to all gTLDs (Generic Top Level Domains) such as .com, .net, .org, .info, etc.
This verification is done annually to ensure your contact information is up-to-date.
There is a 15-day window during which you must verify your domain contact details. If you miss the 15 days and fail to complete the verification process, your domain name will be suspended. This is controlled by ICANN (Internet Corporation for Assigned Names and Numbers), and you can read more about this process here:
https://www.icann.org/resources/pages/registrar-suspension-2017-06-20-en
You would need to contact the company where you registered your domain and they can provide the information on how to fix the issue and remove your domain from suspension. Bluehost may be your domain registrar, and if not they would have your prior DNS information to get you pointed in the right direction.
I hope that clarifies things!
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