Why is it so hard to stop auto-renew?

• 

  reedernichols · Member · Apr 11, 2017 at 6:26 pm

  • Copy link
  • Add topic to favorites

  My card is expiring and I don’t know what card I will use to renew next year. The instructions to stop auto-renew are confusing.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 11, 2017 at 6:27 pm

  • Copy link

  According to this Support doc https://en.support.wordpress.com/manage-purchases/#auto-renew you can turn off autorenew in your “My Purchases,” but you should do so only after the 30-day refund window, since turning that off effectively cancels your upgrade.
  From https://en.forums.wordpress.com/topic/i-want-to-pay-for-no-ads-one-year-at-a-time-not-auto-renew?replies=2#post-2737703

• 

  reedernichols · Member · Apr 11, 2017 at 8:13 pm

  • Copy link

  Yes, and I get busy and forget every year. It’s just a nuisance. Thanks for answering timethief!

  @modlook

• 

  staff-zinnia · Staff · Apr 11, 2017 at 8:31 pm

  • Copy link

  Howdy –

  I’ll be happy to help. Are you wanting to cancel auto renew for the WordPress.com Premium Plan on conradreeder.com? Just checking that we are looking at the same upgrade :)

• 

  reedernichols · Member · Apr 11, 2017 at 10:29 pm

  • Copy link

  I wish to stop the auto-renew for 2018 for the reasons stated above. I just renewed 2017…

• 

  staff-zinnia · Staff · Apr 12, 2017 at 7:48 pm

  • Copy link

  Thanks for verifying that information. I’ve removed the auto renew for your Premium Plan and domain mapping – these upgrades expire on 2018-05-04.

• 

  reedernichols · Member · Apr 12, 2017 at 8:58 pm

  • Copy link

  Thanks Liz!!!!!

• 

  staff-zinnia · Staff · Apr 12, 2017 at 9:02 pm

  • Copy link

  No problem! Best wishes :)