why is my android app not working properly?

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  sevennotesofgrace · Member · Aug 5, 2013 at 11:56 pm

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  Android app not working properly, after working fine for months.
  The stas page only loads properly once in every ten tries.
  Reader tab has also disappeared from the choices on left.
  Help?

  The blog I need help with is: (visible only to logged in users)

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  sevennotesofgrace · Member · Aug 5, 2013 at 11:58 pm

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  Very frustrating.

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  kardotim · Member · Aug 6, 2013 at 10:40 am

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  Have you tried re-installing the app?

  Thank you.

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  sevennotesofgrace · Member · Aug 7, 2013 at 1:41 am

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  Yes I did that – just came back the same. Thought there might have been an upgrade or something

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  kardotim · Member · Aug 7, 2013 at 6:52 am

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  Could you please go to your phone’s ‘Application’ -> ‘Manage Applications’ settings, select the app and click on the ‘clear data’ button?

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  sevennotesofgrace · Member · Aug 12, 2013 at 4:41 am

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  If I do that, do I need to reinstall the app again?

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  kardotim · Member · Aug 12, 2013 at 7:19 am

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  No you don’t have to. This will just clears the data of your app. However, it will require you to enter the login details again.

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  sevennotesofgrace · Member · Aug 13, 2013 at 5:22 am

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  Great – have done this and all is good now. Thanks!

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  kardotim · Member · Aug 13, 2013 at 6:42 am

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  Perfect! Please let us know if you need any further assistance!