Why is my domain email getting bounced back?

  • Unknown's avatar
    mariasgreenery · Member ·

    My domain is registered with WordPress. I’ve recently changed my web hosting to weebly. I have my domain email through Zoho mail. Since I’ve changed web hosting I am no longer receiving emails to zoho. I’ve looked at the MX records, and they seem to be correct. Weebly support directed me here.

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    In order to point your domain towards Weebly, we had to switch your DNS to using a different system, so while the MX records appeared to be present and correct, they weren’t in the correct system.

    I’ve replicated the ones you had before into the other system and so your email should start working again here in the next couple of hours.

    I apologize for the inconvenience!

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