why is my domain locked

  • Unknown's avatar
    hbeteta · Member ·

    why is my domain locked, it says you can unlock this domain after june 15, 2024. i want to transfer the domain that you didnt allow me to cancel the transfer and charged for it, i dont to use wordpress and want to transfer to wix

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • tanjidrahat · Staff ·

    Hello there,

    why is my domain locked, it says you can unlock this domain after june 15, 2024. i want to transfer the domain that you didnt allow me to cancel the transfer and charged for it, i dont to use wordpress and want to transfer to wix

    Thanks for bringing that to our attention.

    I’ve reviewed the domain spotlightmusicgt.com and noticed that it’s currently in a 60-day transfer lock. It’s set to expire on 2024-06-15.

    Unfortunately, this is beyond our control as it’s imposed by ICANN’s transfer lock policy. ICANN governs all domain registrars. You can learn more about ICANN here: ICANN

    Once the expiration period ends, you’ll be able to transfer your domain to Wix or any other platform you prefer.

    In the meantime, you can still connect your domain with Wix by following this guide: Changing name servers to point away from WordPress.com

    I hope this information helps!

    If you have any other questions, please feel free to ask!

  • tanjidrahat · Staff ·

    Hello there,

    i want to transfer the domain that you didnt allow me to cancel the transfer and charged for it,

    I missed this part, sorry!

    Yep, I see that you purchased the domain transfer, which is expected since you tried to initiate the transfer.

    If you’d like, I can refund the transfer fee.

    We look forward to hearing from you!

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