Why is my domain that I just paid for not registered or working?

  • Unknown's avatar
    nataliebrickell · Member ·

    About 2 hours ago, I registered for a domain name on your site for my blog. Since then I have been unable to update the blog to that domain even though it appears under my domains on WordPress. It is asking for me to update DNS information. When I try to validate the domain using your support page it says that it’s expired or not registered?

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    It looks like somehow that registration didn’t properly go through. I’m not sure how that happened and I apologize for the trouble. But can I ask you to give it another try? I have applied $18 in credit to your WordPress.com account, so you will not be charged a second time.

    Simply log into your WordPress.com site’s dashboard, click on Store–>Domains, enter maddoxbrickell.com in the “add a domain” box and click the “add domain” button. Then simply follow the instructions that appear to register your domain.

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