Why is my domain transfer not working?

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  sonnyoram1 · Member · May 16, 2013 at 11:12 pm

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  I bought a domain from Godaddy, and transferred it to charliepolinger.wordpress.com. It appeared that the transfer went through successfully, but the page displaying is not the correct website.

  Thanks for helping me sort this out!

  Sonny (building the website for charlie)

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  staff-blorbo · Staff · May 16, 2013 at 11:26 pm

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  You purchased a Site Redirect upgrade. It’s the opposite of a Domain Mapping upgrade, which is the upgrade you want instead.

  I have canceled and refunded your Site Redirect upgrade.

  You can map the domain following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

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  sonnyoram1 · Member · May 17, 2013 at 8:31 pm

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  Thank you for the help. I’m confused though; I thought the Domain Mapping upgrade is what I did. I already followed all the instructions on that page you sent, and it is still displaying the wrong page: http://charliepolinger.com/

  Thanks for clearing this up,

  Sonny

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  staff-blorbo · Staff · May 17, 2013 at 9:08 pm

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  http://charliepolinger.com/ appears to be working properly. Here’s what I see: http://d.pr/i/qlBS/45CvIxoV

  When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

  You can continue to update your site while your custom domain propagates, by going directly to your Dashboard, here:
  https://charliepolingerdotcom.wordpress.com/wp-admin/

  If you still have trouble viewing the site after 72 hours has passed, please try clearing your browser’s cache and cookies:
  http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  If that doesn’t work, try clearing your local DNS cache:
  http://www.opendns.com/support/article/68

  Please let me know if you have any more questions.