Why is my domain upgrade not working?

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  mythagowood · Member · Aug 4, 2014 at 9:04 am

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  I’ve recently upgraded (Friday) to theclockworkweaver.com from clockworkweaver.wordpress.com by purchasing WordPress Premium. This was registered through you and I updated the main domain to be theclockworkweaver.com . Unfortunately, nothing works now….

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Aug 4, 2014 at 5:57 pm

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  Hey Simon,

  Sorry for the trouble. It looks like there was an error with the domain registration that caused the domain to not actually be registered. Could you try registering it again following the instructions here?

  Register a New Domain

  You shouldn’t need to pay anything extra. Please let me know if you have success!

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  mythagowood · Member · Aug 4, 2014 at 8:18 pm

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  I have not had success… :-(
  You’re more like an Unhappiness Engineer at the moment…

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  jeremeylduvall · Member · Aug 4, 2014 at 9:47 pm

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  Hey Simon,

  I’m working on getting this fixed for you as soon as possible. I’ll let you know when it should be working!

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  jeremeylduvall · Member · Aug 5, 2014 at 12:56 pm

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  Hey Simon,

  I was able to successfully register your domain theclockworkweaver.com. When I visit that domain, your site is loading correctly. Can you give it a try on your side?

  One last step, you should have received a verification email to your email address. It will look like this:

  Register a New Domain

  Could you please let me know when you have verified your email? Then, we can put the last piece of the puzzle in place!

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  mythagowood · Member · Aug 5, 2014 at 1:29 pm

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  Hurrah! That’s working now! You have now engineered true happiness.

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  jeremeylduvall · Member · Aug 5, 2014 at 5:48 pm

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  Great Simon! Please let me know if there’s anything else I can do for you.