Why is my email not working?

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  bundyhall · Member · Oct 14, 2014 at 3:49 am

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  I followed the steps for my email provider, why isn’t my email working?
  It is (email visible only to moderators and staff) and it is hosted by Netregistry.com.au. I have waited a few days and still cannot get emails through.
  Can you help please

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Oct 14, 2014 at 7:02 am

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  Hi there,

  It looks like your MX records are not set up correctly. Can you please provide me the records you need? I can add them for you.

  Please note that once the MX records are added your Email Forwards will no longer work.

  Cheers!

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  bundyhall · Member · Oct 16, 2014 at 2:22 am

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  Thank you. MX:
  (email visible only to moderators and staff) mail handled by bundyhall.org.au MX 0 mail.bundyhall.org.au. with priority 10

  A mail.bundyhall.org.au points to 27.121.64.71

  I hope this is what you need. I got these from netregistry.com.au who are my cpanel hosts.

  Here is hoping!

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  gracejiyoung · Member · Oct 16, 2014 at 2:38 am

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  Hi there,

  I’ve added a couple Netregistry MX records before and usually it would be something like:

  bundyhall.org.au. mail handled by mx.netregistry.net. with priority 10

  Can you please contact their support team to be sure?

  Also, when I add those records, I will have to remove the one Email forward you set up on your account. Please confirm that you would like me to remove this.

  Thank you!

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  bundyhall · Member · Oct 16, 2014 at 8:48 am

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  Hi
  Yes you may remove the email forward.
  I actually got the MX record from netregistry support, but I will check with them again.
  Thank you
  Jill

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  gracejiyoung · Member · Oct 16, 2014 at 9:06 am

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  Ok thank you!

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  bundyhall · Member · Oct 16, 2014 at 9:11 am

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  Hi
  Yes you may remove the email forward.
  I actually got the MX record from netregistry support, but I will check with them again.
  Thank you
  Jill

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  bundyhall · Member · Oct 16, 2014 at 9:16 am

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  I checked with netregistry support. This is the info they told me to provide you with to point the MX to my cpanel
  IP address :27.121.64.71
  mail.bundyhall.org
  TTL: 14400
  Priority 0
  Thank you
  Jill

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  gracejiyoung · Member · Oct 16, 2014 at 9:21 am

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  Hi Jill,

  OK. I have updated your MX records. It may take up to 48 hours to fully propagate. Let me know if you aren’t able to access your email in a couple days.

  Cheers!