Why is my import failing?

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  datasupplies · Member · Aug 2, 2012 at 11:01 am

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  I’ve done various imports into WordPress before and have had no problems. This time, it’s not working. I’m importing a Typepad file. The first few time I tried it I received an email instantly to say that it had been successful, but no posts appeared on the site. The final time it said this –

  “We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

  It’s now been over 24 hours and nothing has changed.
  Blog url: http://datasupplies.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  chrisrudzki · Member · Aug 2, 2012 at 2:07 pm

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  Howdy,

  I’ve reset the importer for you. Could you try running the import again?

  If the issue persists, feel free to send the export file to us at help@wordpress.com, and we’ll take a look! :-)

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  ardpete · Member · Aug 2, 2012 at 2:10 pm

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  *support[at]wordpress.com?

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  datasupplies · Member · Aug 2, 2012 at 2:17 pm

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  Thanks.

  I’ve tried the import again, but am getting the same issue. I’ve sent an email.

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  dllh · Staff · Aug 3, 2012 at 5:45 pm

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  I was able to upload and import your file without issue. I’ve responded to your email, and if there are any further issues, you can just reply there. Thanks!