Why is my old wordpress.com site still showing on mobile view of self-hosted blg

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  lizheath · Member · Apr 24, 2015 at 8:15 pm

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  I had a wordpress.com blog set up with the URL lizheath.com. I realized quickly that I intended on self-hosting my blog with wordpress.org, so I deleted my wordpress.com site. At the desktop view everything looks correct and is displaying the correct information.

  When you access lizheath.com from a mobile device it gets “redirected” to mobile.lizheath.com displayed using an OLD wordpress.com theme and it says powered by wordpress.com at the bottom – which is technically not true. I’ve since deleted ALL my ftp files, updated my php, deleted my database for lizheath.com and it STILL shows up that way. Somewhere there is information still connected between lizheath.com and wordpress.com, how in the world do I get rid of that?

  Thank you!

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  pmciano · Member · Apr 25, 2015 at 1:14 pm

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  @lizheath

  At present, there are no WordPress.com sites associated with your account.

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, lizheath.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  If you have any questions regarding WordPress.com, please let us know.