Why is my redirected domain not working and saying I haven't upgraded?

• 

  yogamonkeyblog · Member · Jul 25, 2013 at 11:25 pm

  • Copy link
  • Add topic to favorites

  Is there a time delay?

  I have paid and redirected my wordpress.com blog to a blog.mydomain.com subdomain I own but when I try to use my subdomain in a browser, I get the following message:
  Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

  The blog I need help with is: (visible only to logged in users)

• 

  raincoaster · Member · Jul 25, 2013 at 11:39 pm

  • Copy link

  What are the ACTUAL URLs involved? Any time you change anything about DNS there is a period of chaos up to 72 hours.

• 

  yogamonkeyblog · Member · Jul 25, 2013 at 11:56 pm

  • Copy link

  Well my wordpress blog is yogamonkeyblog.wordpress.com. I created and had accepted a subdomain for blog.yogamonkey.eu with 1and1. I then paid $13 to WordPress and told them to redirect my yogamonkeyblog.wordpress.com site to blog.yogamonkey.eu.

  It seems like WordPress thinks I haven’t paid for the upgrade. But I have..

• 

  raincoaster · Member · Jul 26, 2013 at 12:25 am

  • Copy link

  Agreed. I flagged this for staff to sort out.

• 

  yogamonkeyblog · Member · Jul 26, 2013 at 11:22 am

  • Copy link

  Nobody has got back to me on this and I see no way of contacting WP.com directly. If I pay money for a service I expect more than just forum support. Does anyone know how I can contact WP? My blog is unusable now, even when I tried to cancel the redirect..

• 

  yogamonkeyblog · Member · Jul 26, 2013 at 11:34 am

  • Copy link

  Nobody has got back to me on this and I see no way of contacting WP.com directly. If I pay money for a service I expect more than just forum support. Does anyone know how I can contact WP? My blog is unusable now, even when I tried to cancel the redirect..

• 

  yogamonkeyblog · Member · Jul 26, 2013 at 1:08 pm

  • Copy link

  I just cancelled the service and reverted back to the standard address for the blog. If it’s that complicated Imay as well just set up a wordpress.org blog..

• 

  jackiedana · Member · Jul 26, 2013 at 10:36 pm

  • Copy link

  Hi yogamonkeyblog,

  Yes, there’s a delay of up to 72 hours to have domain information updated across the internet.

  I can see you purchased and then cancelled your domain mapping. If you’d like to try it again, please let me know if you need assistance.