Why is my site disconnected?

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  ak2441 · Member · Sep 19, 2017 at 3:39 pm

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  My site is disconnected. What have you done and how do I reconnect it? Why is there no direct contact with you? I don’t want to ask in a forum

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  jjchrisdiehl · Member · Sep 19, 2017 at 3:53 pm

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  Hello there, could you please post a link to your site? All users with an Upgrade plan (Personal, Premium, Business) have access to the WordPress.com Live Chat feature 24/5.

  See here: https://en.support.wordpress.com/live-chat/

  Awaiting your reply!

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  ak2441 · Member · Sep 19, 2017 at 4:25 pm

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  Thank you for your reply.

  the link is http://www.anthonystravels.com

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  jjchrisdiehl · Member · Sep 19, 2017 at 5:52 pm

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  Hello again,

  http://www.anthonystravels.com is currently up and running, at least from my end.

  http://www.anthonystravels.com is a self-hosted WordPress.org site, this forum supports hosted WordPress.com sites, see: https://en.support.wordpress.com/com-vs-org/

  You can get help with further issues at the WordPress.org forums here:
  https://wordpress.org/support/

  If you need assistance regarding your site uptime, you will need to reach out to your hosting provider which appears to be Bluehost, you can contact them here https://www.bluehost.com/contact

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  ak2441 · Member · Sep 19, 2017 at 9:17 pm

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  Many thanks for your help. All sorted now with Bluehost.

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  jjchrisdiehl · Member · Sep 22, 2017 at 3:21 pm

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  Fantastic, glad this was resolved :)