Why is my site down?

• 

  bryanmelhuish · Member · Nov 15, 2022 at 9:26 pm

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  Hey just heard that my site is down. Do you know why?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Nov 16, 2022 at 1:53 am

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  Hi! The site isn’t hosted here, but it seems to be a problem with the domain settings (no DNS records.) Can you contact your host to see what the records should be, and then if your domain provider and host are not the same entity, reach out to the domain provider for further assistance?

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  You’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

  I hope this helps!