Why is my site not visible to the public?

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  tstacey · Member · Apr 3, 2024 at 2:29 pm

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  I have created a site, I have a domain with WP, I’ve even bought a paid startwe plan, why then is my site not live for the public?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Apr 3, 2024 at 2:34 pm

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  Your site is up and running. Clearing your browser cache and dns cache will solve this problem.

  

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  tstacey · Member · Apr 3, 2024 at 2:40 pm

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  Right OK that’s strange but thanks

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  tstacey · Member · Apr 3, 2024 at 3:01 pm

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  It seems others can’t though, my son who lives in Sweden can’t see it nor can my brother neither of which have WP accounts or have tried to look for it before. I’m thinking that can’t be a browser cache and dns cache issue therefore??

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  tstacey · Member · Apr 4, 2024 at 8:50 am

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  Can anyone help here please?

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  aisajib · Member · Apr 5, 2024 at 9:16 pm

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  Hi there!

  I just visited your site, and it loaded for me, too, without any issues.

  

  If others are still reporting having trouble viewing your site, would you be able to have them take a screenshot and share it with you (which you can share with us)? This will help us understand what the error is they’re getting.

  Thanks!

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  tstacey · Member · Apr 6, 2024 at 8:24 am

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  thanks, it looks like when you use www in front of nowesm.com it doesn’t seem to work. If you just use nowesm.com it does.

  why?

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  aisajib · Member · Apr 9, 2024 at 6:50 pm

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  Hi there!

  It looks like the domain was missing a DNS record which would have redirected the www version of the domain to nowesm.com. I just added it, so within 72 hours, http://www.nowesm.com will redirect to nowesm.com.

  Hope that helps!