Why is my site not working?
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I haven’t been on my site in ages and now it see it is not up. Domain expired and I have renewed. Is it going to be active again soon or do I have to start from scratch?
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I couldn’t find the exact answer for this, but I believe your site should be up and running again if you renewed your domain within the grace period (usually 10-15 days).
https://en.support.wordpress.com/faq-renewing-and-cancelingPlease let us know your site URL so Staff can take a look.Thanks!
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Well. I received my reminder on the 14th of December and I paid it this morning.
My address: http://nanettefuentes.net/defaultsite
Any help you can be provided is appreciated. -
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nanettefuentes.net is hosted by 1&, not by wordpress.COM
Hosting provider: 1&1
WHOIS: Click Here
IP Address: 162.252.156.224
Name Servers:
ns-us.1and1-dns.org
ns-us.1and1-dns.com
ns-us.1and1-dns.us
ns-us.1and1-dns.de -
We provide support only for sites hosted by wordpress.COM and no others. We cannot help you here as that site is not hosted here.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/
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