Why is my site not working?
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Hi there,
Are you referring to reidarchitectural.com? That site used to be hosted with us, but now both the domain and the plan expired in January.
I see that the domain is now registered by someone else and it’s pointing to a site that’s not hosted by us.
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You will want to re-purchase plan Business. I have added it to your account so you can go to https://wordpress.com/me/purchases/ and renew it.
I hope that helps :)
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Hey, ive re-activated then site but now its not working correctly https://reid-architectural.com can you take a look please, seems like its showing code?
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why is my site not working?
i initially started the registration than went away and resumed but in error registering a different email for the same domain once I realised my error I deleted the secondary account but I cant seem to get on my site as an admin.
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Hey, its now working but the home page isn’t spanning full width? https://reid-architectural.com/ all other pages are fine, ive changed the home page setting to full-width but no success, please help
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When your Business Plan expired, all your plugins, including the Divi site builder which you used to control how your site looks, were disabled. So you’ll likely need to set up Divi again.
Please contact live chat support at https://wordpress.com/help/contact for help with this – it might be possible to restore a backup of your site from before your plan expired.
Please open your own support request at https://wordpress.com/help/contact and include the URL of the site you need help with, and someone will help you there.
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