Why is my site still not working?

• 

  veggieartgirl · Member · Mar 9, 2015 at 2:33 am

  • Copy link
  • Add topic to favorites

  Uh oh. My site is still not working! I changed all hosting info and mapped it to veggieartgirl.com today with the help of your awesome tech chat guru. She said it would be working in a few hours. Yikes! What am I missing?

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Mar 9, 2015 at 4:45 pm

  • Copy link

  Hi!

  The issue here is that the name servers on veggieartgirl.com aren’t pointed to WordPress.com. You can see this here (under Name Servers):

  http://who.is/whois/veggieartgirl.com

  Can you change them to the following?

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  You’ll need to do this at Melbourne IT (where the domain is registered). Instructions for doing this at Melbourne IT can be found here:

  http://support.melbourneit.com.au/articles/help/Change-your-nameservers-redelegation/

  Let me know if you have any trouble!