Why is my stats page blank?

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  binahkaye · Member · Jan 3, 2015 at 2:35 am

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  When I click on the little graph icon for stats at the top of my blog page, only a blank screen appears. Where are my charts and numbers and maps? It’s been like this for over 2 days.

  The blog I need help with is: (visible only to logged in users)

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  amightywp · Member · Jan 4, 2015 at 10:21 pm

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  Hi there,

  I’m sorry to hear that our stats haven’t been working quite right! Are the stats for your site still not loading or did things start up again? If they’re still not working is it only happening for Safari or are your stats not loading for all browsers?

  If you could let me know, I’d appreciate it!

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  binahkaye · Member · Jan 5, 2015 at 3:53 am

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  Hello, thank you for getting back to me. Yes, it does seem to be a Safari problem. I tried to open it in Firefox and I could see my stats. But will the stats just no longer be compatible with Safari?

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  amightywp · Member · Jan 5, 2015 at 4:49 pm

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  No, not at all! I’m just trying to narrow down the issue is all. :)

  And the stats are still not showing for Safari? Could you check to make sure your browser version is up to date and that you don’t have any add-ons or extensions which could be blocking the site just to make sure that isn’t something that is causing the problem?

  Sorry, one more: Could you also confirm that you are logging in by going to WordPress.com and then clicking on My Sites and that’s the page that isn’t loading? Or let me know if it’s some other page?

  Thanks so much!