Why is my website gone?????
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I need help!!! why is my website gone???
The blog I need help with is: (visible only to logged in users)
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Hello there,
Please confirm the URL of the site as I’m able to access naughtyorniceboutique.wordpress.com as stated in your topic.
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Hello,
I own naughtyorniceonline.com & when i did a temporary upgrade & then cancelled, it changed my site to naughtyorniceonline.wordpress.com.
So, everytime i try to log on, it says that there is no registry for the wordpress.com link which, i do not want anyways. I want my original site back.Thanks,
Stef -
Hello Stef,
I can see that your domain is registered with GoDaddy but name servers are pointing to WordPress.com.
Registrar
WHOIS Server: whois.godaddy.comName Servers
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COMI’ve checked the domain naughtyorniceonline.com, the page is indeed showing that naughtyorniceonline.wordpress.com doesn’t exist. If you intend to map naughtyorniceonline.com to naughtyorniceboutique.wordpress.com, after the domain mapping at your domain registrar, make sure to set it as your primary domain. See this: https://en.support.wordpress.com/domains/map-existing-domain/#2-ask-your-domain-provider-to-update-your-dns-settings-or-choose-the%C2%A0connect-your-domain-option
when i did a temporary upgrade & then cancelled
Did you cancel the paid plan on WordPress.com? If yes, the domain mapping feature will be gone. I’ve added a modlook tag for Staff assistance to check on your account. Thank you for your patience.
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Hi there,
Looks like that by canceling the Personal plan, your domain mapping for naughtyorniceonline.com was also removed. I have already restored it back to your account and your site is back online.
Let me know if there’s anything else I can do for you. I’m happy to help.
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