Why is my website not showing?

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  carrieleeferguson · Member · Oct 24, 2012 at 5:03 pm

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  I mapped my domain name yesterday and today my website is not displaying. it worked yesterday right afterwards, and I received a confirmation email with receipt. but today the website takes forever to load and then it displays a blank page.
  Blog url: http://carrieleeferguson.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 24, 2012 at 7:28 pm

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  The name servers for carrieleeferguson.com are no longer pointed to us.

  Per the guide at http://en.support.wordpress.com/domains/map-existing-domain/ they need to be:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

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  carrieleeferguson · Member · Oct 24, 2012 at 7:56 pm

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  Thanks for responding. Yes, I set those name servers yesterday.

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  staff-blorbo · Staff · Oct 24, 2012 at 11:10 pm

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  Your name servers are being reported as:

  ns43.domaincontrol.com
  ns44.domaincontrol.com

  I recommend contacting your registrar about this.

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  carrieleeferguson · Member · Oct 25, 2012 at 12:02 am

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  Thank you. I went back and reset the name servers.
  How long will it take now for the site to be back up and running?

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  carrieleeferguson · Member · Oct 25, 2012 at 1:10 pm

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  Looks like everything is running correctly again. Thank you for your help!

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  carrieleeferguson · Member · Oct 25, 2012 at 4:47 pm

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  again, it has stopped working. This is what happened previously. I set my name servers on Oct 23rd, and website worked. Then the next day, it did not. I went back and reset name servers last night. This morning the site was running. And now it’s not.
  I’m wondering if there is a time delay once name servers are set, but it doesn’t make sense that it would work and then stop.
  help..?!

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  staff-blorbo · Staff · Oct 25, 2012 at 5:56 pm

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  http://carrieleeferguson.com/ is working properly now.

  When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

  You can continue to update your site while your custom domain propagates, by going directly to your Dashboard, here:
  https://carrieleeferguson.wordpress.com/wp-admin/

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  carrieleeferguson · Member · Oct 25, 2012 at 9:02 pm

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  Thank you for all the help and patience!

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  staff-blorbo · Staff · Oct 25, 2012 at 9:26 pm

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  You’re welcome!