Why is my wordpress so SLOW?

  • Unknown's avatar
    mervecb · Member ·

    Hello,

    For the past week, our WordPresses have been horribly slow. This includes the actual website AND dashboard.

    We have spent the past 2 days on the phone with our hosting – GoDaddy – and they have run every kind of test and nothing is coming up as an issue with the hosting or the database connection.

    First off – We have not done anything new to the designs and have not added any new plugins.

    We are freaking out as it is taking up to 30 or 40 seconds to go from one page to the next. Also, saving an update can sometimes take several minutes. And in addition to taking forever to save and update, sometimes it won’t update at all and instead pops up a page.php file it tries to open in dreamweaver.

    We have found several postings about this issue, and people just keep telling people to call their host and check their plugins. Then we all do that, and nothing solves it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We have spent the past 2 days on the phone with our hosting – GoDaddy

    This is WordPress.COM and we cannot help you. You are posting to the wrong support forum. We provide support only for blogs hosted by WordPress.COM and that site is not one of them. Contact your web host who you pay to keep your site up and running.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you need help with a WordPress.ORG software install in the future and don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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