Why is sharing settings not working?

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  betkay · Member · Aug 9, 2015 at 9:06 pm

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  None of my share buttons are showing up except for reblog and like. But I have a bunch more selected and saved. Why is it not working?

  The blog I need help with is: (visible only to logged in users)

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  darrellschulte · Member · Aug 9, 2015 at 9:44 pm

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  Hey @betkay,

  Does your Configuration → Sharing area show buttons for the Preview?

  What Show buttons on settings (Front Page, Archive Pages, and Search Results; Posts; Pages; Media) do you have checked on?

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  betkay · Member · Aug 9, 2015 at 9:48 pm

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  Yes, it does show buttons for the preview.

  And it has posts and pages checked, which is what I want. But they aren’t showing up.

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  darrellschulte · Member · Aug 9, 2015 at 10:05 pm

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  Good deal. Please edit the post that the buttons are not appearing on and look under Advanced Settings module for the Likes & Shares area. Do you have the Show Sharing Buttons unchecked?

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  betkay · Member · Aug 9, 2015 at 10:08 pm

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  Ah! I did!!

  That fixed it! Thank you so much.

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  darrellschulte · Member · Aug 9, 2015 at 10:09 pm

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  You’re welcome!

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  armsopenwide · Member · Aug 11, 2015 at 9:07 pm

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  I’m supposedly connected to Facebook, but the last one didn’t post on Facebook. I copied and pasted the URL myself. Why didn’t it automatically work?

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  thistimethisspace · Member · Aug 11, 2015 at 9:11 pm

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  @armsopenwide
  Please see here Common Reasons Why a Post Failed to Publicize
  https://en.support.wordpress.com/publicize/#common-reasons-why-a-post-failed-to-publicize

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  armsopenwide · Member · Aug 11, 2015 at 10:18 pm

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  I’ve read it and sought to disconnect/connect but neither on the list by the post or on the separate page for sharing have I been able to disconnect.

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  thistimethisspace · Member · Aug 11, 2015 at 10:22 pm

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  @armsopenwide
  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  Then post into this thread:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

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  armsopenwide · Member · Aug 11, 2015 at 10:33 pm

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  Device: Toshiba Satellite C55-A; Windows 8; Browser: Chrome 44.0.2403.130; beside the post the box by Facebook is empty and also inaccessible. I click on it and nothing.

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  armsopenwide · Member · Aug 11, 2015 at 10:33 pm

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  Device: Toshiba Satellite C55-A; Windows 8; Browser: Chrome 44.0.2403.130; beside the post the box by Facebook is empty and also inaccessible. I click on it and nothing.

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  thistimethisspace · Member · Aug 11, 2015 at 10:36 pm

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  Thanks for providing the details for Staff.

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  rachelmcr · Member · Aug 12, 2015 at 9:47 am

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  Hi armsopenwide,

  It looks like this is the latest post on your blog:

  The Community of St. Elizabeth in Minsk

  Is that the one you had trouble with? If so, did you ever publish this post before?

  I checked our records, and it looks like the post may have been originally published in June and publicized to your social media then. Posts will only be publicized the first time they are published, so if you republish a post later you’ll have to manually share it to your social media sites.

  Please let me know if you have any questions about that. :)