Why is someone else’s domain connect to my account?
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I wanted to explore Jetpack and when I logged in today found that someone else’s domain is connected to my account. How can this happen? adminassistvic.com – that is not my domain. Mine is vadirectory.net. How can this happen please? And how do I get it removed?
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Hi,
This forum is for sites hosted with wordpress.com
Your site is using self hosting with wordpress.org
https://www.whois.com/whois/vadirectory.net
Please use the forum at wordpress.org for help.
https://wordpress.org/support/forums/
If you would like to know the differences between .com and .org please read this document.
https://wordpress.com/support/com-vs-org/
If you already have JetPack you may want to use their support.
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Ok, thank you. This is where Jetpack brought me when I was looking for help, hence why I posted here.
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Hi there, If I understand correctly, you are not the owner of adminassistvic.com but it is connected to your WPcom account via jetpack?
You could disconnect it following this guide https://wordpress.com/support/disconnect-jetpack-sites/ but I’m not sure of the ramifications so I’ve also flagged this thread for Staff assistance. Thanks for your patience while they get back to you.
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That’s correct, I’m not the owner. And I couldn’t work out how to disconnect it. Thank you – I believe it’s because I helped someone with their account at some stage, quite some time ago – and somehow it’s connected my account with theirs. Thanks for responding Jennifer.
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Hi there!
From what I can see you have already removed the site from both of your accounts so it seems that it’s all good.
Let me know if you need more help. -
Thank you. Yes, it turned out I couldn’t do anything from my side – it had to be done by the lady who owned the account that was linked with me. She’s now removed me from her account and it no longer shows up on my account. Very strange indeed.
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