Why is the Account application in Limbo?

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  bikerphil50 · Member · Jan 16, 2015 at 7:32 pm

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  I submitted an account setup 2 days ago using my (email visible only to moderators and staff) email address and user name pholman50 but haven’t received an email confirmation. I am therefore unable to log or do any thing as it appears to be in limbo. I successfully set up another account using my (email visible only to moderators and staff) email but this is not the one I want to use.

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  auxclass · Member · Jan 16, 2015 at 7:53 pm

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  Flagged for staff attention

  did you check your spam & social folders?

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  bikerphil50 · Member · Jan 16, 2015 at 8:14 pm

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  yes i did, nothing there.

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  jeremeylduvall · Member · Jan 16, 2015 at 9:49 pm

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  Hi @bikerphil50,

  That’s odd – I’m not seeing any reason your account sign-up wouldn’t go through. Could you submit an email from the address you want associated with the account to help@wordpress.com specifying the username and site address (address.wordpress.com) you’re trying to sign-up for?

  Let me know once you’ve done that, and I’ll be happy to help set this up for you!

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  bikerphil50 · Member · Jan 16, 2015 at 11:10 pm

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  Did as you asked.
  Thanks

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  jeremeylduvall · Member · Jan 17, 2015 at 1:27 am

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  Responded back to you! You should be all set.

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  pholman50 · Member · Jan 17, 2015 at 3:00 am

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  Thanks so much.

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  jeremeylduvall · Member · Jan 17, 2015 at 6:19 pm

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  No problem!