Why is the Add Media button not functioning?

  • Unknown's avatar

    I added the text for a new post and then clicked the “Add Media” button to upload an image. But nothing happens. This is the first time I have had that problem. Also, boxes in the expanded menu to the left overlap with the area of the text of the new post and with the “Add Media” button. I have tried clearing the cache and other steps suggested in the help pages, but I still cannot get it to work. I even restarted the computer, but have the same problem. Please help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    It looks like you’re writing in to us from an older version of Internet Explorer which we don’t support any longer. Have you tried logging in from a more recent version, or from a different browser? Let me know how that works out for you. If it doesn’t, we’ll give something else a try!

  • The topic ‘Why is the Add Media button not functioning?’ is closed to new replies.