Why is the payment system for wordpress.com services so painful

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  pjsnk · Member · Mar 24, 2012 at 6:03 pm

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  I am trying to pay for a $99 bundle of services to include domaine neatkitshop.com – your credit card only services are restrictive for UK debit card users and my switch to opt for paypal as an alternate failed after 5 attempts – taking money must be an important objective for any company and your company seem to be making it hard work – action please soon. PJ

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 24, 2012 at 6:07 pm

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  I’m sorry but the methods of payament are what they are. As we Volunteers answering questions on these peer support forums cannot address any financial issues I’ll flay this thread for a Staff response.

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  staff-blorbo · Staff · Mar 24, 2012 at 6:14 pm

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  We don’t have any restrictions in UK.

  What sort of errors are you seeing?

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  pjsnk · Member · Mar 25, 2012 at 11:40 am

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  Thanks for the v.active responses – first made the error of trying to pay for wordpress service costs with a debit card – problem – seems to be credit cards only – second – tried to switch to paypal – continually reverted to pre-clicked credit card application process – refused to process to paypal – ok – not a big deal will try again with a new application (time perhaps doesn’t have a value) – point remains the same – why make it hard when you can make it easy?
  PJ

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  pjsnk · Member · Mar 25, 2012 at 4:03 pm

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  It now gets worse!!
  The transaction runs fine TILL….
  Move to Paypal having selected $99 option – call for confirmation asks for $25 the base price – select to hope it debits the full amount – NO – takes the $25 then confrims that the amount does not agree – cancel – all data entry lost start again
  PJ

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  timethief · Member · Mar 25, 2012 at 4:07 pm

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  Hello there,
  This thread is again flagged for Staff attention.

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  auxclass · Member · Mar 25, 2012 at 4:11 pm

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  I know some people that have used debit cards to pay for upgrades on WordPress.COM – they all live in the U.S. – I would not think the place of residence would make a difference

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  pjsnk · Member · Mar 25, 2012 at 4:28 pm

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  Please try lots and lots of flags!!!!!!!!!!!!!!!!!!!!!!!!!

  Attempted to pay$99 3 separate times – each time confirmation of payment called for $25 and then confirmed the amount did not agree – each time lost data

  Gave up – can’t buy the bundle on offer – don’t want to pay by credit card – do want to pay by paypal – no can do.

  Check out Amazon, Cleverbrige, ebay on how to take money easily from customers!

  Sad in defeat – PJ