Why is the pro bundle showing as not available?

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  imeldaevans · Member · Feb 18, 2013 at 7:36 am

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  I want to take out a pro bundle but it says it isn’t available. Why is that?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 19, 2013 at 7:58 am

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  I just checked in my Store and it appears to be available. Have you tried since posting this?

  If it still shows for you as unavailable please try logging out of WordPress.com, clearing your browser cache and cookies, closing your browser and then opening it again.

  If it still shows as unavailable after that, please take a screenshot and upload it to your Media Library and I’ll mark this for Staff assistance. http://en.support.wordpress.com/make-a-screenshot/

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  imeldaevans · Member · Feb 20, 2013 at 6:48 am

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  Hi Jennifer

  Thanks for your help. It is still not available. I’ve done the screenshot and it’s here: http://imeldaevans.files.wordpress.com/2013/02/wordpress-screenshot.png

  Thanks! Imelda

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  raincoaster · Member · Feb 20, 2013 at 7:13 am

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  Are you the admin of that blog? Are you the ONLY admin? And does it have upgrades already?

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  imeldaevans · Member · Feb 20, 2013 at 8:05 am

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  Raincoaster, yes and yes for the first two and it has one upgrade, custom design (or whatever it’s called)

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  raincoaster · Member · Feb 20, 2013 at 8:49 am

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  Well, this is flagged for staff; maybe it’s that you have part of the upgrade, and need prorating for the rest? Staff will respond here eventually.

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  imeldaevans · Member · Feb 20, 2013 at 9:41 am

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  One can only hope so! Thanks for the help.

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  staff-blorbo · Staff · Feb 25, 2013 at 7:16 pm

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  You have already purchased the bundle for http://imeldaevans.wordpress.com/

  Is that the blog you’re referring to?