Why is the Visual Editor toolbar missing?

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  iamgwartacus · Member · Feb 16, 2012 at 8:46 am

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  When I create a new post or try to edit an old one, the visual editor toolbar is missing. This occurs on multiple PCs, in different browsers and on PCs on different networks. “Disable the visual editor when writing” is unchecked. I have refreshed the browsers, cleared the cache, rebooted the machines etc. to no avail. When I open existing posts and select the text area, the content shows up (as if it’s the same colour as the background and highlighting it makes it appear). If I click on the HTML tab, nothing happens, but if I click on the Visual tab, the text area disappears and cannot be opened again. I have created new posts many times from all computers I have access to, with no issues. This problem has only occurred in the last few hours. I have checked the forums and cannot find a solution. The closest topics I could find were these; https://en.forums.wordpress.com/topic/cant-switch-the-text-editor-from-html-to-visual-mode?replies=1 and https://en.forums.wordpress.com/topic/more-problems-with-visual-editor-not-working?replies=18 , but they’re both closed and apparently resolved. Please help!

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  justohernandez · Member · Feb 16, 2012 at 9:48 am

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  Having the same problem here.

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  hnsaifi · Member · Feb 16, 2012 at 9:56 am

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  I had the same problem but deleting the caches and cookies did the trick for me.
  Do clear cookies and caches and refresh your browser and try again.

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  iamgwartacus · Member · Feb 16, 2012 at 10:18 am

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  But surely the fact that the problem occurs on multiple PCs/browsers/networks means that it can’t be a problem with cookies/cache? I’ve cleared again, just in case, but problem still exists.

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  raincoaster · Member · Feb 16, 2012 at 10:39 am

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  It might be a problem with your ISP, though. Or even with your country: some countries try to block WP.com from time to time. Can you check on a mobile device of some kind and see if the problem persists?

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  iamgwartacus · Member · Feb 17, 2012 at 8:13 am

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  It appears wp.com has its own mobile version of the site, so can’t replicate the problem.

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  iamgwartacus · Member · Feb 29, 2012 at 5:15 pm

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  THIS PROBLEM HAS NOW BEEN RESOLVED by the wonderful people at WordPress Support! If you go into your user preferences and uncheck the ‘proofreading’ options, the visual editor should reappear. Hey presto.