Why is the WordPress.com "like" button not loading on any WordPress.com site?

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  wallofwonders · Member · Jun 2, 2013 at 2:23 am

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  The problem started about 6 months ago… The “like” button (NOT Facebook like button) for posts on WordPress.com is not loading on whichever blog I visit. It is just all grey, and inactive, and it’s written “Like Loading…” for all the time. I have tried with all the popular browsers, and on many of the WordPress.com sites. Not only on my blog, but also on others, for instance, thebettermanprojects.wordpress.com , which always had a lot of likes by users of WordPress.com. So, I think it is a matter of yelling for support :-).

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 2, 2013 at 2:29 am

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  That sure sounds like a browser related issue to me. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache: http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  wallofwonders · Member · Jun 2, 2013 at 3:13 am

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  Although the browsehappy.com is not giving any warning about my browser being outdated, I am now downloading the latest Opera version available.

  By the way, I have checked my like-button-problem with:
  Chrome 22.0.1229.94
  Opera 12.11
  Firefox 17.01

  I always use Firefox to access and manage my WordPress.com websites.

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  wallofwonders · Member · Jun 2, 2013 at 7:42 am

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  I have upgraded to the latest version of Opera available (Opera 12.15), which is recommended by browsehappy.com, and yet, the problem is not solved.
  I have cleared all the cache and the cookies are also enabled.
  I have tried with browser extensions disabled, then enabled, and all the settings I could think of.
  No WordPress.com site is showing a working “like” button, and it is just written:
  Like loading… in inactive grey.

  I hope it is seen by you, and will be fixed… From months, I have seen this problem and thought that WordPress will fix it soon.
  Could you please have a look at my blog and tell if you are having the same problem?
  I have also tried many times with my mobile device… Opera mini, Opera Mobile, in-built browser, but to no avail…
  Like button is still inactive…
  I’d have loved to post a screenshot of my dead button, if I could :-(

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  sarangtestacc · Member · Jun 3, 2013 at 2:16 am

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  The same problem is here…
  Would anyone respond?

  No like button working on WP.com sites !
  I have latest Firefox and Opera, although.

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  timethief · Member · Jun 3, 2013 at 3:11 am

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  I’ll tag this thread for Staff investigation. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  kardotim · Member · Jun 4, 2013 at 2:40 pm

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  Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot to your blog’s media library.

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  wallofwonders · Member · Jun 5, 2013 at 1:27 pm

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  I am having this problem at all places where a Like button is…
  Here are the screenshots of 2 of such pages:

  1. At the Theme page, http://theme.wordpress.com/themes/truly-minimal/
  Screenshot: http://wallofwonders.files.wordpress.com/2013/06/like-button-bug.jpg

  2. On my blog (as on every other WP blog), http://wallofwonders.wordpress.com/
  Screenshot: http://wallofwonders.files.wordpress.com/2013/06/like-button-bug-1.jpg

  I also want someone to go to my blog and check if the Like button works for him… If it loads, please click so that I can check if I can get a notification or not (don’t worry, the posts are worth it :-)). I have lost all my likes I think.

  Thank you so much.

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  kardotim · Member · Jun 5, 2013 at 7:24 pm

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  Are you running any protection software that might block a script or connection? if so, please disable it and see if that helps.

  If possible, also check from a different computer to see if you also encounter the issue there.

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  wallofwonders · Member · Jun 11, 2013 at 6:56 am

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  Now I have checked from another PC and the like button is working well from there, although it took a vary very long time for it to load…
  I can’t figure out why it can’t load on my PC.

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  kardotim · Member · Jun 11, 2013 at 10:07 am

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  As mentioned in my previous reply, please check if you are running any protection software or add-ons that’s not running on the working PC. That might be the bottleneck.

  Thank you.

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  wallofwonders · Member · Jun 21, 2013 at 7:47 am

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  Anyways, now when it is the fault of local machine, no problem :-)
  Thanks kardotim, and timethief as well…
  Such people make a support forum like this one the best!