Why is there no customer support for WordPress other than the Community Forum

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  suerockoriginals · Member · Feb 24, 2017 at 4:59 pm

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  Why is there no customer support, phone number or email to contact anyone about a simple issue on a blog. This is beyond annoying and really aggravating to not be able to contact someone who knows the ins and outs of this program.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 24, 2017 at 5:16 pm

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  Hi there,

  I would be more than happy to assist you in this forum, or you can contact us via email at

  help@wordpress.com

  We do not provide phone support:

  Add Code to Your Site

  For more information on support options, please visit our support page:

  Contact WordPress.com Support

  Thank you!

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  timethief · Member · Feb 24, 2017 at 5:18 pm

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  You have been answered twice here https://en.forums.wordpress.com/topic/why-cant-i-use-giphypress?replies=4#post-2877360

  Your question is a common one that all Volunteers can answer and I did so.

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  suerockoriginals · Member · Feb 24, 2017 at 5:20 pm

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  Thank you very Darnell I appreciate your response……

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  timethief · Member · Feb 24, 2017 at 5:22 pm

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  Have you read this response at https://en.forums.wordpress.com/topic/why-cant-i-use-giphypress?replies=4#post-2877360?

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  staff-doublebassd · Staff · Feb 24, 2017 at 6:17 pm

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  You’re welcome!