Why is there no easy option in support to renew domains?

• 

  peachinplace · Member · Mar 20, 2012 at 12:26 am

  • Copy link
  • Add topic to favorites

  Seems really counterproductive that I choose the option to renew my domain after unfortunately letting it expire, and then I am taken to the support page with no answer on how to do so. Why is there no option on the support page or link on how to do this? Am I just missing something?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 20, 2012 at 12:36 am

  • Copy link

  Did you go to Dashboard > Stores > Domains and try to renew your expired domain there? If you can’t then contact Staff for help.

• 

  auxclass · Member · Mar 20, 2012 at 12:44 am

  • Copy link

  A whois – it looks like your domain name is in Redemption so you will need staff help for the renewal and you will also need to pay a bit more than the normal renewal – that is set by the Registrar that WordPress.COM work with.

• 

  timethief · Member · Mar 20, 2012 at 12:56 am

  • Copy link

  This article may be of interest.