Why is there no "renew now" button on My Upgrade?
-
I have the red ‘expiring’ notice, but no option to renew …
The blog I need help with is: (visible only to logged in users)
-
What is the domain URL?
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and renew any upgrade at > Store > My Upgrades.
Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
and if required click the “Need More Help” link and complete the form for account recovery. -
the username who registered it no longer works here .. so I should do a brand new upgrade?
-
using just the ‘driftwoodvillage’ user?
How can I ensure continuity without wasting a month of the subscription? -
Every blog has a sole owner and it is the person with the username account who registered the blog under that username account and the associated email address they provided.
The blog’s owner can use the process to transfer the blog to another username account. After that is accomplished Staff can transfer the upgrade to it as well.
adding users http://en.support.wordpress.com/adding-users/
user roles http://en.support.wordpress.com/user-roles/
http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account -
-
- The topic ‘Why is there no "renew now" button on My Upgrade?’ is closed to new replies.
WordPress.com Forums 