Why is WordPress billing two administrators for the same blog?

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  iarsjeby · Member · Dec 12, 2012 at 7:03 pm

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  WordPress is double billing for domain mapping for innovativechartiblegifting.com. Two admins monitor the blog and are both being billed for domain mapping, etc.
  Please investigate, remediate and respond.
  Thank you,
  Ina Lejins

  The blog I need help with is: (visible only to logged in users)

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  jenia · Member · Dec 13, 2012 at 2:16 pm

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  Hi there, innovativecharitablegifting.com has two upgrades associated with it: Custom Design ($30/year) and Domain Mapping ($13/year). Those are indeed owned by two different administrators on the blog, but they are different upgrades. I confirmed that there are no duplicate charges on your account. Do you see something different on your credit card statements? You can review the upgrades and billing history via Store > My Upgrades and Store > Billing History. You can find more information here: https://en.support.wordpress.com/billing-history/