Why is WordPress charging me in euro currency instead of dollars??

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  rebeccaannalise · Member · Feb 12, 2015 at 8:58 am

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  I want to get a custom domain for my site but it is charging me in euro currency instead of dollars? I made the WordPress when I was studying abroad in Italy but now I am back in America…help :(

  The blog I need help with is: (visible only to logged in users)

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  unmannedlink · Member · Feb 14, 2015 at 5:20 am

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  i have the same problem!

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  ezkie · Member · Mar 5, 2015 at 6:01 pm

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  me too!

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  timethief · Member · Mar 5, 2015 at 6:04 pm

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  See here please https://en.forums.wordpress.com/topic/no-currancy-conversion-for-upgrades-themes-and-more?replies=19#post-1870726

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  timethief · Member · Mar 5, 2015 at 6:06 pm

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  @Staff
  Perhaps creating a currency conversion support doc on this is in order.

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  alexjgustafson · Member · Mar 5, 2015 at 6:15 pm

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  Hi everyone,

  When you’ve already made purchases, your store will display prices in the currency of the most recent transaction. Once you reach the checkout and enter card information, the store will attempt to verify the country of the card being used – if the country is different than the previous transactions, it changes to the currency of the card’s country.

  So if you’ll checkout with a credit card that uses US Dollars, the checkout will switch to USD instead of Euros.

  -Alex G.

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  hnsaifi · Member · Mar 5, 2015 at 6:27 pm

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  And I was supposed to be charged €15 but WordPress has charged me €18.00 for the domain. Please have a look on this issue too.

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  hnsaifi · Member · Mar 5, 2015 at 6:29 pm

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  P.S I’ve posted it here because this issue is also related to currency conversion error.

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  alexjgustafson · Member · Mar 5, 2015 at 7:17 pm

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  @hnsaifi

  No issues appear on your account. As of February 25th, the price of Domain registrations in Euros is €18. This was a pricing change, not a conversion error.

  If this price is not agreeable to you, please let me know in the next 2 hours so I can cancel your domain while I can still process a refund. (Domain registrations are only refundable for 48 hours after registration.)