Why isn't changing the email address for the domain contact saving?
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I click the save button and it seems to take, but then I go back to it and its back to the old one. I need to update the email address for the domain so I can change hosting to godaddy.
The blog I need help with is: (visible only to logged in users)
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Hi!
Can you let me know what email address you’re trying to change it to? Please note, the email will appear as “redacted” in the forum thread, but it will be visible to staff members.
Also, I just wanted to clarify the following:
I need to update the email address for the domain so I can change hosting to godaddy.
Are you trying to transfer your domain to GoDaddy or just point your domain to GoDaddy hosting? If you’re trying to do the latter, you can just set a custom A record to point your domain to GoDaddy as described here:
You would need to obtain this A record directly from GoDaddy.
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I am trying to change from the hotmail address to the gmail address. Transferring everything over to Godaddy.
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Hi!
It looks like the email address change was submitted. Did you receive an ICANN verification email at your new Gmail address? You will need to verify your new information with ICANN before the changes take effect and we can proceed with the transfer.
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Probably not received because it is going to the wrong email address because when I try to change the email address it doesn’t take. I click the save button, but it doesn’t take, it keeps reverting back to the old email address. How the heck do I get this changed so I can move this process forward???
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Hi,
Can you clarify what you’re trying to change the email address on the contact information to? Please note, the email will appear as “redacted” in the forum thread, but it will be visible to staff members.
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Do you still have access to the hotmail address? Can you please check for the ICANN verification email there before I attempt to change your email address.
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No access to the hotmail account. This is why I’m trying to change the email to the gmail account.
We are back to square one here after almost a week at this. How do I get the email to change???
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Sorry about that! It wasn’t clear to me whether you had access to that address or not. It looks like there was a weird formatting issue with your contact info. I’ve corrected this and updated your email address.
You should get an email verification email to your Gmail account shortly.
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