Why isn't my domain working

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  francenegrewe · Member · Feb 12, 2015 at 6:00 pm

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  Hello,

  My domain was going to expire in Oct 2014 so I paid to have it renewed on Oct 24 however it is not working. francenegrewe.me Can you please help me figure out why I can’t get to my blog from that domain name?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Feb 12, 2015 at 9:20 pm

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  Hello there!

  I took a look at your account. It appears as if your domain francenegrewe.me was indeed renewed properly.

  However, your domain francenegrewe.com expired on October 5, 2014. Because that domain was expired, it’s interfering with francenegrewe.me.

  If you don’t intended to try to re-register the .com address, and if I have your permission, I’ll permanently remove the expired domain from your account so you have no trouble seeing your site at francenegrewe.me.

  Looking forward to hearing from you. Thanks very much.

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  francenegrewe · Member · Feb 12, 2015 at 11:11 pm

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  I would prefer to renew the .com domain name. Thank you.

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  thatrobyn · Member · Feb 13, 2015 at 12:04 am

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  Hey there,

  As the .com address expired, you will have to repurchase it.

  You can do so here:
  https://francenegrewe.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Click Register a New Domain Name and enter francenegrewe.com. You can follow the onscreen instructions after that!

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!