Why isn't my email with Register.com working?

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  anonymouseditor20 · Member · Mar 10, 2014 at 6:20 pm

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  I have entered the MX and CNAME info in my DNS records.

  MX 10 07.register.com.
  CNAME webmail05.register.com.

  WordPress does not accept the above format. But when I enter it this way:

  MX 10 07.register.com.
  CNAME webmail05 register.com.

  It’s accepted. However, the email isn’t working and customer support at Register.com advised me to contact you because I had the proper MX and CNAME.

  The blog I need help with is: (visible only to logged in users)

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  anonymouseditor20 · Member · Mar 13, 2014 at 2:39 am

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  Here’s the error message I get when entering CNAME webmail05.register.com

  CNAME records should be “CNAME <subdomain> <domain>”. No wildcards (*).

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  kardotim · Member · Mar 14, 2014 at 12:42 pm

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  Your MX record looks fine. I’ve just made a change to your CNAME record. The CNAME record is just to link mail.maiw.org (or a different sub-domain) to Register.com’s webmail site.

  If support at Register.com says the MX record is 07.register.com, then you should be able to send a receive e-mail using that MX record.

  Could you please give it another try? if you get any error message when sending e-mail let Register.com know so they can take a closer look at your mail hosting account.