Why isn’t my website secure?

  • Unknown's avatar
    lisajo63 · Member ·

    I started having problems with connectivity with my web site which used to be handled by a local 3rd party. I went ahead and paid my annual fee to fall under the WordPress blanket, to protect my site. Now when I try to connect or when others connect, I get the following message: ‘Not Secure’ in the url address bar. When I clicked on the exclamation point in the triangle, it took me to Microsoft’s site. This is what is said in Microsoft for this message:

    This website doesn’t have a valid certificate. The information sent to and from it is NOT SECURE and can by intercepted by an attacker or seen by others. There’s a risk to your person data when sending or receiving information from this site.

    It goes on to say, ‘If possible, contact the website owner (which I assume is you, at WordPress), to request that their site protect its data with a secure connection.’

    Please advise on how this can be resolved as soon as possible.

    Thank you!
    Lisa

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    You must contact your hosting provider to solve this problem.

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