Why isn't the Add Media Button working?

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  2002varykanall · Member · Nov 23, 2013 at 2:22 am

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  The add media button doesn’t work. I click on it and nothing happens.

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 23, 2013 at 10:47 pm

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  Hi there,

  The add media button doesn’t work. I click on it and nothing happens.

  I have taken a look at your site, and the “Add Media” button is working for me. I suspect your browser may be causing the issue here. Can you clear out your browser’s cache and cookies, try a different browser, or a different computer if you can?

  Let me know if you are able to get your button working by trying any of the above methods.

  If you’re not sure how to clear your cache and cookies, you can learn more about how to do this here:
  http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  Thanks for the additional info!