Why my account payment was rejected?

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  nguyenhue1307 · Member · Nov 25, 2020 at 5:25 am

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  When I applied for a payment gateway for my website, it was rejected. I just set up a website for the first time. I want to know why my website was rejected?

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  kokkieh · Staff · Nov 25, 2020 at 5:27 am

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  Hi there,

  Of what site are you speaking? The WordPress.com account you’re using to post here doesn’t own any sites on WordPress.com, and I see no failed payment attempts for this account.

  If you’re trying to set up a payment gateway plugin on a WordPress site hosted somewhere else, you need to contact the payment processor in question directly for help with this.

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  nguyenhue1307 · Member · Nov 25, 2020 at 5:34 am

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  I set up a plugin is WooCommerce Payments. But it was disabled. And I don’t know why? I need to be supported

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  nguyenhue1307 · Member · Nov 25, 2020 at 5:39 am

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  Does nobody support me?

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  nguyenhue1307 · Member · Nov 25, 2020 at 5:42 am

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  Could you help me? Mr. Kokkieh? I need your help.

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  fstat · Staff · Nov 25, 2020 at 7:07 am

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  Hi there,

  To get help with WooCommerce Payments please open a support ticket with WooCommerce:

  https://woocommerce.com/my-account/create-a-ticket/

  Also, you can post in the official WooCommerce support forum:

  https://wordpress.org/support/plugin/woocommerce