why my eamil forwarding are not effective ?

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  jeancharlesdemaret · Member · Jul 10, 2014 at 9:38 am

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  why my eamil forwarding are not effective ?
  I have one email forwarding ((email visible only to moderators and staff) -> (email visible only to moderators and staff)) configured on wordpress… and it’s not effective.

  When i send a mail to (email visible only to moderators and staff) : nothing happened.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jul 10, 2014 at 5:57 pm

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  Hello there,
  Email forwarding only works if you’ve registered your domain through WordPress.com. However, you’ve created a custom domain with another host. Therefore, you’ll need to set up your email with these instructions:
  http://en.support.wordpress.com/domains/add-email/add-other-email/

  Please let us know if you have any other questions. Thanks.

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  jeancharlesdemaret · Member · Jul 11, 2014 at 3:23 pm

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  To help me, my registrar want to know the ip adress of my wordpress website, but how can i know it?

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  thatrobyn · Member · Jul 11, 2014 at 7:01 pm

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  Hello there! We usually encourage people to add our name servers rather than IP addresses because our IPs can change over time. When the IP address changes, your mapping could ‘break.’ On the other hand, our name servers will remain constant:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Would you please check with your registrar to see if they’re able to utilize these settings?
  Thanks so much! All the best.