Why My Site Disappeared!!!???
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Please, my site amkpsychotherapist.com disappeared!!! What happened?
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Hi @amayakaye23
It seems to be working fine on my end. Are you still having issues seeing it on yours?
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Hello and thanks for helping!
When I click on “my sites” and I try to edit my content, I can’t. This is what it shows to me: ” you don’t have any WordPress sites yet.
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I wonder why WordPress does not have a customer support line? This is very frustrating :(
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Yes, agree: https://wordpress.com/forums/topic/help-with-plugins-today/
I’ll continue to follow here for resolution.
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WordPress doesn’t have phone support, but it looks like you have a paid plan. If you’re on a Premium/eCommerce/Business plan, you can reach them through live chat. You might want to try that. I think you should get a faster response there.
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Thank you so much! I do have a business plan. Do you have a link by any chance of their chat?
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You’re very welcome!
You should be able to access it through your dashboard. There’ll be a question mark icon at the bottom-right. This has a picture of what it looks like:
https://wordpress.com/support/help-support-options/#live-chat-support -
Hello folks,
@amayakaye23 you saidWhen I click on “my sites” and I try to edit my content, I can’t. This is what it shows to me: ” you don’t have any WordPress sites yet.
The site amkpsychotherapist.com is using WPcom nameservers, so is hosted here, but in order to access your site and direct support, it’s likely you need to be logged in with a different user account. Just noting that if you were logged into the correct account your query would have access to Live Chat or been directed to WPcom’s Support rather than your query being posted here in our community forums.
If you don’t recall the log in information for that account, please see this guide and fill out the account recovery form here: https://wordpress.com/support/account-recovery/
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@jmichaelwallacejr I’ll answer you in your own thread at https://wordpress.com/forums/topic/help-with-plugins-today/ Please follow up there. Thanks.
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Hi staff-cara thanks for helping here. Welcome to volunteering in the community forums for sites hosted on WPcom. In case you haven’t seen it, Staff have written up a brilliant guide with lots of tips and tricks to help you get the most out of your experience helping WPcom users. You can find it here: https://wordpress.com/support/wordpress-com-volunteers/ Cheers!
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