Why offline

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  unmaskedwanderer · Member · Jul 26, 2022 at 1:02 pm

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  Why is my website at lordhuffandpuff.com off line?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jul 26, 2022 at 4:04 pm

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  Hi there!

  It looks like you have set a domain forward for lordhuffandpuff.com to go to lordhuffandpuff.wordpress.com which is a site that does not exist. The free WordPress.com URL for your site is instead lordhuffandpuffcom.wordpress.com which is why you’re seeing that error.

  Since you have an active Business subscription, you can set your domain to be primary under your account by following these steps:

  https://wordpress.com/support/domains/connect-existing-domain/

  It looks like you already have WordPress.com nameservers set at Network Solutions (your domain registrar), so all you would need to do after setting up the domain connection here is to remove whatever redirect you set up at Network Solutions. Then your site will load properly under the domain.

  In the future, since you have a Business plan, you have access to priority email and live chat support. You can access this priority support from your account page, where you can get help more quickly than by posting in the free public support forums.

  https://wordpress.com/help/contact

  I hope that helps!